Don't attach any importance to how many five star reviews Dark Rome /City Wonders have on their own site. I've just written a three star review for their Colosseum by night tour and every time I hit submit it fails to send and comes back to me with the stars blank again.
Presumably if I give them five stars it will send. So infuriating because I didn't want my feedback published but I did want them to see it.
Looks like their system just filters out all the less glowing reviews. I was not happy that the 2 and a half hour tour only included 45 minutes actually in the Colosseum.
Product or Service Mentioned: Dark Rome Colosseum Underground Evening Tour.
Reason of review: Not as described.
Preferred solution: Let the company propose a solution.